Privacy Policy
Full Scale Wellness
Effective Date: November 4, 2026
At Full Scale Wellness, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.
By using our website, submitting a contact form, or subscribing to our newsletter, you acknowledge the practices described below.
1. Information We Collect
Information You Provide Voluntarily
We may collect personal information when you:
Subscribe to our email newsletter.
Complete a contact or inquiry form on our website.
Sign up for educational events, workshops, or webinars.
Provide your contact information at an in-person event.
Contact Full Scale Wellness directly.
This information may include your name, email address, phone number, and any information you voluntarily include in your message.
Providing your contact information for an inquiry or event does not automatically enroll you in our marketing newsletter.
Website Analytics
Our website is hosted by Squarespace, which provides analytics tools that help us understand website traffic and visitor engagement.
Information collected may include browser and device information, IP addresses, pages visited, referral sources, and interactions with website content.
We use this information to evaluate website performance, improve visitor experience, and understand which educational resources are most useful to our audience.
2. How We Use Your Information
We may use the information collected to:
Respond to questions and inquiries.
Send newsletters, educational resources, and business updates to subscribers.
Communicate about workshops, webinars, and other events for which you register.
Provide information about our services and educational offerings.
Improve our website, content, and visitor experience.
Maintain appropriate business records and fulfill applicable legal obligations.
We do not sell personal information collected through our website.
3. Email Newsletters and Marketing Communications
Full Scale Wellness uses Squarespace's email and newsletter services to manage subscriptions and distribute communications.
You may subscribe through our website or voluntarily sign up at an in-person event.
Our emails may include seasonal wellness education, articles, event announcements, new services, courses, and occasional promotional offers.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages or by contacting us directly.
Unsubscribing from marketing communications does not necessarily affect communications related to appointments, purchases, or services you have requested.
4. Client Information and Third-Party Services
Full Scale Wellness uses separate platforms to manage certain client services and transactions.
Practice Better
Appointment scheduling, client intake forms, health-related records, client communications, and payments are managed through Practice Better rather than directly through our Squarespace website.
Information submitted through Practice Better is subject to its applicable privacy and security practices and the policies governing our professional services.
Fullscript
Our website may contain links to Fullscript, a third-party platform used for supplement recommendations and purchases.
When you access Fullscript, any information you provide directly to that platform is governed by Fullscript's privacy practices.
Other External Websites
Our website may contain links to other websites, resources, and service providers. Full Scale Wellness is not responsible for the privacy practices or content of independently operated third-party websites.
We encourage visitors to review the privacy policies of any external services they use.
5. Cookies and Website Tracking
Our Squarespace website uses cookies and similar technologies to support website functionality, security, and analytics.
Essential cookies help the website function properly. Analytics and performance cookies may be used to understand visitor traffic, engagement, and website performance.
Depending on your location and the website's configured privacy settings, you may be offered choices regarding nonessential cookies.
You may also manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality or the accuracy of analytics.
For additional information about Squarespace's use of cookies, visit its published privacy and cookie documentation.
6. How We Share Information
We may share information with service providers when reasonably necessary to operate our website, manage communications, or provide services you request.
These providers may include Squarespace and other platforms described in this policy.
We may also disclose information when required by law, to respond to lawful requests, or to protect our legal rights and the security of our services.
We do not sell our website visitors' personal information.
7. Information Security and Retention
We take reasonable steps to protect personal information and use established third-party platforms to support our website and business operations.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing requested services, maintaining business records, and meeting applicable legal requirements.
8. Your Privacy Choices
You may contact Full Scale Wellness to:
Ask what personal information we maintain about you.
Request corrections to inaccurate contact information.
Request deletion of personal information, where applicable and legally permitted.
Withdraw consent for marketing communications.
Certain information may need to be retained to meet legal, contractual, or professional recordkeeping obligations.
Additional privacy rights may apply depending on your location and applicable law.
9. Health Information and Website Communications
Our general website contact forms and newsletter subscription forms are intended for general inquiries and communications, not for submitting sensitive medical information.
Clients should use the designated Practice Better client portal for health-related intake forms, records, and secure client communications.
This website Privacy Policy addresses general website information practices. Separate privacy notices, professional agreements, or client documentation may apply to clinical and coaching services.
10. Children's Privacy
Our general website and newsletter are not intended to collect personal information directly from children under 13 without appropriate parental or guardian authorization.
If we become aware that personal information from a child under 13 has been collected inappropriately, we will take appropriate steps to address the situation.
11. Changes to This Policy
Full Scale Wellness may update this Privacy Policy periodically to reflect changes in our services, website practices, technology, or applicable requirements.
Updates will be posted on this page with a revised effective date.
12. Contact Information
For questions about this Privacy Policy or how your information is handled, please contact:
Full Scale Wellness
Dr. Bobi Farrow, ND, L.Ac.
Email: drbobifarrow@gmail.com